Privacy Policies

PRIVACY POLICIES — Refuges KRYPT

At Refuges KRYPT, protecting your privacy is essential. Our website showcases our concept and immersive accommodations located in Saint-Alexis-des-Monts, Québec. All bookings, as well as the collection of information required to process them, are handled by our management partner, Eskapad. As a result, Refuges KRYPT does not have access to your payment information and does not directly store your booking data.

PERSONAL INFORMATION

When you browse our website, certain information may be collected automatically, such as your IP address, the type of device you are using, the pages you visit, and the duration of your session. If you contact us through a form or subscribe to our newsletter, we may collect information that you voluntarily provide, such as your name, email address, or phone number. For bookings, all personal information required (contact details, stay details, and payment information) is processed exclusively by our management partner.

USE OF YOUR INFORMATION

Information collected through our website is used only to:

respond to your inquiries,
send you communications if you have consented to receive them,
analyze site traffic to improve your browsing experience.

Data related to bookings is used by our management partner to confirm your stay and ensure the necessary follow-up, in accordance with their own terms and privacy policy.

WHO CAN ACCESS MY INFORMATION?

Your personal information is never sold to third parties. At Refuges KRYPT, only authorized individuals have access to the information you provide directly (for example, through a contact form).

At our management partner, your booking and payment information is processed securely and remains under their responsibility.

In certain cases, subcontractors (such as web hosting or newsletter tools) may have limited access to specific data, but they are contractually bound to maintain confidentiality.

You have the right to access, correct, or delete your personal data at any time.
To exercise these rights, you can contact us at info@refugeskrypt.ca or reach out directly to our partner for data related to bookings.

Our website uses cookies to enhance navigation, remember your preferences, and analyze traffic. Some cookies are essential for the website to function properly. You can refuse or delete them through your browser settings, but this may limit certain features.
Cookies used for bookings are generated by our management partner and are subject to their own cookie policy.

UPDATES TO OUR PRIVACY POLICY

We may update this privacy policy to reflect legislative changes or adjustments to our practices.
The most recent version will always be available on this page.